The Silversmith Hotel & Suites
.10 S Wabash Ave
.Chicago, Illinois 60603 United States
Received from a
40 year old
from Northern California
Saturday, May 17, 2008:
"The Silversmith Hotel - I spent two nights at the Silversmith hotel in May of 2008. It is a good business hotel that is, very usefully, located across the street from an orange line train station that efficiently whisked me straight to Midway Airport. The lobby is on the second floor, and the interior is done in an interesting craftsman style. Check in and check out was lightening fast -- there's no messing around. My suite was large and interestingly arrayed. The Silversmith is within walking distance of the Miracle Mile, but without the high room rates of a Miracle Mile hotel. The bellmen are very gracious and professional, which meant everything to me, as they held my bags during my last day in Chicago after I checked out. It may not have the prettiest entrance or pass muster with the fussiest of perfectionists, but the next time I'm planning a trip to Chicago, my first call will be to the Silversmith. I'm serious."
Received from a
"Silversmith Crowne Plaza in Chicago - Positives: conceirge is the soul of the hotel
- inspiring, big hearted.
Good value for quality product, much better
stay here than I’ve had at some Chi
Free high speed internet access at this
hotel - at some hotels this is
Free access to 800 numbers.
Cordless phone in room is appreciated.
Nice, tasteful Prarie style decor,
not generic, no cookie cutter look to the
hotel. Real oak furniture and
doors, comfortable look in room, good
CD player, clock radio wasn’t as tinny as
Good sized bathrooms with close up make up
mirrors, granite countertops.
Location located right at the ‘el’ subway
stop - extremely convenient and I took the
ride from the airport one transfer right to
the hotel for under $2. Within two blocks
find Art Inst, dept stores, many
restaurants, kinkos/Fed Exp.
Personnel that ask ‘How is your stay?”
you have a chance to rMespond and get
resolution then and there.
Employees at the hotel are alert,
hospitable, good communication
with all levels of hotel empoyees
Bathrooms had comfortable robes,
Bedspreads looked clean without a ‘history’
All the conceirges and front
desk employees good.
The conceirge is inspiring, and helpful, ‘
soul of the hotel’ - we didn’t need special
services but we were enriched by her
presence and comments.
Good quality in room coffee and coffee
maker, fridge that’s quiet,
Free in room safes helpful for
storing passport, ID’s, laptop.
Excellent security - one needs hotel guest
key card to access your floor
Enough staff on duty at front desk unlike
No signature fragrance in public areas.
Clean, fragrance free environs - no
disguising hotel odors
Doormen are very efficient, they pay
Housekeeping staff really good - supervisors
check, follow up
Shower head doesn’t release strong torrent
of water - it's ok.
Ada’s Restaurant downstairs - best to skip
this food that’s an embarrassement to the
taste buds - huge portions, reasonably
priced, not very good food - with maybe
the worst coffee we’ve had, food has too
much deep frying, the corned beef tasted
like turkey or ham corn beef, the noodle
krugle overkilled with sweetness.
Needed: a fresh menu of fewer, higher
quality choices. Service is good.
Executive guest floor breakfast has
uninspired pastries and breads, a toaster to
warm bagels/rolls should be on public view
instead of in the kitchen area hidden from
view. Loud, intrusive TV in small breakfast
lounge on 10th floor. Room closed after
Hotel doesn’t list how much local calls are
or 800 numbers,
No tongs with ice buckets.
Lobby could use a little more personal touch
- such as magazines, newspapers, fresh
flowers for friendly ambience.
Overall, good find that we wouldn't known
about unless internet reviews told about it
- thanks everyone!"